Sports Interaction Poker – Important Announcement – May 2009
What's happening?
We are launching a *brand new* Poker Room and Casino. This is not an upgrade; it is a new Poker Room, on a new Poker Network and a new Casino.
The Poker Room will offer a much improved Tournament timetable for Canadian customers, and the Casino will offer a full suite of Casino games in both Instant Play (Flash) and download format. This new Poker Room and Casino will immediately replace the Poker and Casino platform that you have been playing on at Sports Interaction.
What is going to happen to my Poker/Casino balance? – Click here for important information that relates to your Poker/Casino account.
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Why?
Over the last 12 months we have constantly been reviewing our Poker and Casino offering, and combined with player feedback we have decided to move our Poker Room and Casino, to new providers.
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What's so important about this *brand new* Poker Room?
It's a complete change from our old Poker Room with a huge increase in the number of games types, tournaments and players. The look and feel is *all new* and it provides you with easier navigation and improved poker play!
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What's new?
- More Players - Our new Poker Room has increased the number of available Hold‘em games by over 1000%
- Tournaments - A completely brand new Tournament offering with over $3,000,000 each month.
- New Poker Types - Omaha, Omaha Hi Lo, 7 Card Stud, 7 Card Stud Hi Lo
- Gold Cards / Gold Chips – Brand new frequent player promotions *Check the Poker Room for more details.
- Play Blackjack at the table – You can play Blackjack, at the table. Just click on the Blackjack button on the Poker table
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Important information that relates to your Poker/Casino account.
*IMPORTANT* How will the change from the old Poker Room to the new Poker Room affect my balance?
If you had an existing Poker Room balance, we will…
- Transfer your outstanding Poker Room balance (ie: any funds that you had in the Poker Room) to your Sports Interaction wallet.
- This transaction will show up in your statement as "Transfer from Poker".
- The transaction took place during the changeover downtime (estimated 30 min to 1 hour, 1 May 2009, 7:00 - 8:00 EST)
- When you open the new Poker Room, your full balance will be available to play.
What about any Sportsbook bonuses? Can I play Poker with those?
No. You cannot use any bonus cash that you have received, until you have fulfilled any bonus turnover (must bet) requirements. When you enter a Tournament or sit at a Cash Table, the balance that is displayed does not include any unredeemed Sportsbook bonuses that you have received. Contact our 24/7 support team if you need more information here
I had a Poker Room bonus balance & Poker Points. What is going to happen to those?
If you had a bonus balance due to you in our old poker room we have replaced that bonus with free Gold Chips. No poker points are required to use them. You will see your Gold Chips in the ‘My Account’ section of the *new* poker room. Your poker points have now been reduced to 0 as you no longer need them to redeem your bonus.
Go to the Tournament Lobby today and click this icon 
to use your Gold Chips and enter tournaments for free! Click here to download the poker room.
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